Hey! Hold on.


This dimension is not optimised for device.
For a better user experience, please increase your window size.

  • Individual
  • FAQ
Slider

Individual

FAQ

  • Product page

text test

Categories

Which products can I pay through the Mo Finans Mobile App?

  • All
  • Mo Finans

You can pay the following products via Mo Finans: Credit Facility Agreement, Flexi Credit, Cim MoCredit, Cim Voyage, Cim MiStudy, Cim Credit Cards and Shell Cards.

Note: Leasing agreements are excluded on this app.

What payment options do I have?

  • All
  • Mo Finans

You can pay via credit and debit card, Internet Banking and through a Mobile Banking App.

There is an error in my amount due. What do I need to do?

  • All
  • Mo Finans

Please contact our Customer Experience Team on 203 6800 or 203 6898.

Can I pay more than the monthly payment due?

  • All
  • Mo Finans

Yes you can.

What type of card I can use for my payment?

  • All
  • Mo Finans

You can use any MasterCard or Visa payment card (debit, credit or prepaid) which is enabled by your card issuer for online (card-not-present) transactions. Cim Finance Credit cards are also accepted.

Kindly contact your bank to ensure that your Visa Card or MasterCard is enabled for ecommerce/internet transactions.

How do I know that my card transaction is successful?

  • All
  • Mo Finans

A message will appear on your screen to confirm that your payment has been successfully completed.

Will I receive a receipt when my payment is done?

  • All
  • Mo Finans

You will be able to download your receipts in the “Payment History”.

Can I pay all my agreements at once?

  • All
  • Mo Finans

Yes you can select one, several or all agreements under the “Quick pay” or “Pay” section.

Where can I get the account number of Cim Finance?

  • All
  • Mo Finans

We will provide you with the Cim Finance’s account number according to your bank.

Where do I get the unique Reference Id that I need to insert as remark on when proceeding with Internet Banking or Mobile App?

  • All
  • Mo Finans

A unique Reference Id will be provided to you when proceeding with the transaction. This Reference Id will have to be inserted in the reference section when proceeding with your Internet Banking or Mobile App transaction.

How do I know how much I need to pay?

  • All
  • Mo Finans

All the details will be featured on the Mo Finans Mobile App according to the selected agreement.

I need help. Who do I contact and how?

  • All
  • Mo Finans

Please call our Customer Experience Team on 203 6800 or 203 6898 for more information.

How to know the balance that I have to pay for my monthly instalment due?

  • All
  • Mo Finans

You will be able to view your “Amount Payable” on your detail product page or under the “Quick Pay” section.

My card payment has not gone through / I am not able to use my card, what should I do?

  • All
  • Mo Finans

Kindly contact your bank to enable your card for online payment.

What should I do if I have forgotten my PIN number?

  • All
  • Mo Finans

Kindly click on “forgot PIN” on your login page and go through the registration process once again.

How do I change my PIN?

  • All
  • Mo Finans

Go to the option menu on the app, click on “Profile”, then click “change PIN”.

What should I do if I change my mobile number?

  • All
  • Mo Finans

Please contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch.

What should I do if I have lost my mobile phone?

  • All
  • Mo Finans

Kindly contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch. We recommend you to contact your mobile operator to deactivate your Sim card.

I have done a payment at a Cim counter but this payment does not reflect on Mo Finans Mobile App. Why is this?

  • All
  • Mo Finans

Please contact our Customer Experience Team on 203 6800 or 203 6898.

COPYRIGHT © 2024 CIM Financial Services Ltd | Disclaimer | Data Privacy Statement Brand online by Nova Interaction

Cim Voyage

How about taking a vacation with your family and friends to explore other shores?

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6
Call me back / Email me a quote

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Credit Facility

The solution to your immediate need for a credit facility!

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Interest paid
0
Repayment term
6
Call me back / Email me a copy

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

You are taking a lease

Leasing:
Price:
Age of Vehicle:
Period:
Down payment:

Monthly rental(Rs)

Finance amount (Rs)

Residual value

Repayment term (month)

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Credit purchase

Shopping has never been so convenient

Fill in the information below and simulate your repayment capacity

Finance Amount (Rs)
Interest (%)
Repayment term
Part payment

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6 months
Call me back / Email me a copy

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.